Return & Refund Policy
Last updated: October 26, 2026
Thank you for choosing to stay with Daun Retreats. We value your experience and aim to provide clear guidelines on our refund and cancellation process.
Deposit Refund
A security deposit is paid by QR on site when you check in. Our caretaker will show you the QR code at the villa.
The deposit will be refunded within 5–7 working days after check-out, provided there are no damages or violations.
The refund will be made using the same payment method used during booking.
Cancellation Policy
Cancellations must be made at least 4 weeks (28 days) before check-in for a full refund.
Cancellations made 3 weeks before check-in: 25% of the full amount will be deducted.
Cancellations made 2 weeks before check-in: 50% of the full amount will be deducted.
Cancellations made 1 week or less before check-in: the full amount will be forfeited.
Damages and Deductions
Guests are fully responsible for any damages caused during their stay.
We reserve the right to deduct repair or replacement costs from the security deposit.
If damages exceed the deposit amount, guests may be required to pay the balance.